Frequently Asked Questions

Yes, we offer complimentary delivery across the United Kingdom on all orders over £100. Orders below this amount will have a small delivery fee displayed at checkout.

All orders are processed within 1–2 business days, and delivery usually takes 3–7 working days, depending on your location within the UK.

Absolutely. Once your order is dispatched, you will receive a tracking number via email, allowing you to follow your parcel every step of the way.

Yes. All VIRVANO products come with a 30-day return policy.

If you’re not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.

At the moment, VIRVANO delivers exclusively within the United Kingdom to ensure fast, secure, and reliable service.

Our support team is available Monday to Friday, from 8:00 AM to 5:00 PM (UK time).

You can reach us anytime via email or live chat, and we’ll be happy to assist you.